As the healthcare industry is moving towards a more patient oriented/focused sector, it is important for providers to understand the complete course of action that satisfies a patient in a rural area and how it affects the practice.

Objective: Patient satisfaction is a significant and widely used metric for assessing health-care quality. The purpose is to learn more about clinical outcomes, patient retention, and medical malpractice lawsuits, as well as how they impact the delivery of timely, reliable, and patient-centred health care.